Shipping policy
Shipping Policy
Shipping Overview
Glory & Co. currently ships orders within the United States.
Shipping options, shipping costs, and estimated delivery times are shown at checkout before your order is completed. Delivery times are estimates and may vary based on product availability, destination, carrier delays, holidays, weather, supplier processing, and other circumstances outside of our control.
If you have any shipping questions, contact us at glorynco.support@gmail.com.
Order Processing Time
Most orders require 2–7 business days for processing before they ship.
Business days are Monday through Friday and do not include weekends or holidays.
Processing times may be longer during high-volume periods, holidays, promotional events, supplier delays, weather interruptions, or other unexpected delays.
Once your order has shipped, you will receive a shipping confirmation email if tracking information is available.
Estimated Delivery Time
After processing, standard delivery generally takes 7–20 business days depending on the item, destination, shipping method, carrier, and fulfillment location.
Some items may arrive sooner, while others may take longer. Delivery estimates are not guaranteed.
If your order contains multiple items, your items may ship separately and arrive in more than one package.
Shipping Rates
Shipping rates are calculated and displayed at checkout when available.
Glory & Co. may offer free standard shipping on qualifying orders during certain promotions or when the order meets the free shipping threshold shown on our website or at checkout.
Free shipping, when available, applies before taxes and after discounts unless otherwise stated.
Tracking Your Order
When tracking is available, you will receive a shipping confirmation email with tracking information.
Tracking updates may take 24–72 hours to appear after the carrier receives or scans the package. If your tracking number does not show movement right away, please allow time for the carrier system to update.
You can also check your order status through your account or by contacting us at glorynco.support@gmail.com with your order number and the email address used at checkout.
Multiple Packages
Some orders may ship in multiple packages, especially if items are fulfilled from different locations or suppliers.
If your order ships in multiple packages, you may receive more than one tracking number and your items may arrive on different days.
Incorrect Shipping Information
Please review your shipping address carefully before placing your order.
Glory & Co. is not responsible for delays, failed deliveries, or lost packages caused by incorrect, incomplete, or outdated shipping information provided at checkout.
If you notice an error in your shipping address, contact us immediately at glorynco.support@gmail.com with your order number and the correct shipping information.
We will do our best to help, but address changes are not guaranteed once an order has entered processing or has shipped.
Lost, Delayed, or Missing Packages
If your package is delayed, please first check the tracking link provided in your shipping confirmation email.
If tracking has not updated for several business days, or if your package appears to be lost, contact us at glorynco.support@gmail.com with your order number and tracking information.
If your package is marked as delivered but you cannot find it, please check:
Your front door, porch, mailbox, package locker, or delivery area
Side doors, back doors, garages, or covered areas
Neighbors or household members
Your local carrier office or delivery service
If you still cannot locate the package, contact us and we will review the situation.
Delivery Issues
Glory & Co. is not responsible for carrier delays, weather delays, incorrect addresses, customs delays, delivery interruptions, stolen packages after delivery, or other events outside of our control.
However, we want your experience to feel clear and fair. If there is an issue with your delivery, contact us at glorynco.support@gmail.com and we will do our best to help.
Shipping Restrictions
Some products may not be available to ship to every location due to carrier limitations, product restrictions, supplier limitations, or legal requirements.
If we are unable to ship an item to your location, we may cancel the order and issue a refund for the unavailable item.
International Shipping
Glory & Co. currently focuses on shipping within the United States.
If international shipping becomes available, shipping costs, delivery times, customs duties, taxes, and import fees may vary by destination and will be the customer’s responsibility unless otherwise stated at checkout.
Preorders, Backorders, and Delayed Items
If an item is listed as a preorder, backorder, or delayed item, the estimated shipping window will be different from standard processing times.
If an item in your order becomes unavailable or significantly delayed, we may contact you with options, which may include waiting for the item, replacing the item, or canceling the affected item for a refund.
Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at glorynco.support@gmail.com.
We cannot guarantee changes or cancellations once an order has entered processing or has shipped.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives.
If your item arrives damaged, defective, or incorrect, contact us immediately at glorynco.support@gmail.com with:
Your order number
The email address used at checkout
Clear photos of the item
Clear photos of the packaging
A short description of the issue
We will review the issue and work to make it right.
Returns
Shipping-related returns are handled according to our Refund Policy.
To review return eligibility, return instructions, and refund timelines, please visit our Refund Policy at /policies/refund-policy.
Contact Us
For shipping questions, order updates, delayed packages, address corrections, or delivery issues, contact us at:
Glory & Co.
glorynco.support@gmail.com
Please include your order number and the email address used at checkout so we can help you faster.